🤝 Creed&WillowCo.’s Commitment to You
Creed&WillowCo.’s number one priority is our customers. We are committed to providing the highest customer service and quality products. We endeavour to make sure that all products listed on our website are currently available and pricing is true and correct.
Standard delivery timeframes are between 5-7 business days; however, forces beyond our control may extend this timeframe.
In the event that an ordered item is not available or we are unable to fulfil your order, we will notify you within 2 business days to arrange an agreeable alternative item, a backorder, or a full refund.
We encourage feedback on our customer service, our products, and our company in general. Do not hesitate to contact us and let us know. We would love to hear from you! You can reach us at any time at hello@creedandwillowco.com.au. We will endeavour to get back to you within 2 working days.
We encourage and promote social engagement on any of our social media platforms. We love to hear from our customers and potential customers through these channels. However, we reserve the right to delete any abusive, defamatory, or otherwise damaging content posted on these platforms.
We guarantee the security and privacy of your personal information. All transactions are processed securely and your data is handled responsibly in accordance with privacy laws.
Our dedicated customer support team is always here to assist you. If you have any questions or need help with your order, please reach out and we’ll respond promptly.
Thank you for choosing Creed&WillowCo.—we truly appreciate your trust and support!