✅ Our Quality Commitment
At Creed&WillowCo., we pride ourselves on providing you with a high-quality product that meets all your expectations. However, if any of our products are faulty or not as described, we will replace, refund, or repair your order depending on the issue.
Colours may appear differently on screen when printed. If you have concerns about colours, you can purchase a Colour Chart before printing your order. If we make a mistake, we will replace the product.
As most products are customised and made to order, we do not accept change-of-mind returns. Please check all product information, sizes, and colours carefully before purchasing.
If we are unable to meet our 5 business day dispatch time or any previously agreed timeline (excluding transit), we may upgrade your postage to compensate for delays.